What Our FAQ Covers — and How to Use It
We organized this page around the real questions we see in our support queue every week. Account setup, funding your wallet, moving money out, and understanding state-level availability — each section below speaks directly to those friction points. If you're funding for NFL Sunday or setting up before March Madness bracket week, the deposit steps here will walk you through the PayPal
or Venmo flow from start to finish. For Play+ prepaid card holders, there's a dedicated answer covering how to load the card and link it to your account wallet. Withdrawals get their own treatment too — specifically the identity verification step that clears your first payout request. Players in Houston often ask about the state-access question; we address that directly under the
eligibility section. Every answer here reflects how the platform actually operates, not a generic script.
- PayPal
- Venmo
- Play+
- Live Chat